Question: Does GrowJoy offer a warranty on plants?
Answer: Yes, GrowJoy offers a Satisfaction Guarantee. This means we guarantee you will be completely satisfied with your plants upon arrival and that they will thrive in their new home, if planted immediately and our instructions are followed correctly.
If something is not right your plants, please contact us via our Help Desk within 24 hours of delivery and we will be sure to take care of you with helpful advice, or, when necessary, a refund or store credit. To be eligible for our warranty, you must follow the growing instructions included in every package and contact us within 24 hours of delivery. In some cases a photo may be requested to help determine the cause of any issues.